At Free Bunos, your privacy isn't a legal obligation we grudgingly fulfil — it's a core part of how we run this platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, who we share it with, and what rights you have under Philippine law. Plain language, no surprises.
Plain Language Summary: This Privacy Policy explains what personal data Free Bunos collects when you register and use the platform, how we use it, who we may share it with, and what your rights are under the Philippine Data Privacy Act (Republic Act 10173). We wrote it in clear English so every Filipino player can understand it. If you have questions, contact us at support@freebunos.net — we're happy to explain anything.
Free Bunos operates freebunos.net, a PAGCOR-licensed online gaming platform serving players across the Philippines. For the purposes of the Philippine Data Privacy Act (RA 10173), Free Bunos acts as the Personal Information Controller (PIC) for the data collected through our platform.
As PIC, Free Bunos is responsible for deciding how and why your personal data is processed. We have appointed a Data Protection Officer (DPO) as required by the National Privacy Commission (NPC). You can reach our DPO directly at support@freebunos.net with the subject line "DPO Inquiry."
Registered Platform: freebunos.net | Regulatory Authority: PAGCOR | Data Privacy Authority: National Privacy Commission (NPC), Philippines | DPO Contact: support@freebunos.net
Free Bunos collects personal data in two broad categories: data you provide directly, and data generated automatically through your use of the platform. Here is a transparent breakdown of everything we collect:
Data You Provide Directly
Data Generated Automatically
Free Bunos collects personal data through the following channels:
Free Bunos does not purchase personal data from third-party data brokers or marketing lists. All data we hold was provided by you directly or generated by your use of our platform.
We use your personal data only for specific, legitimate purposes. The table below explains each purpose and what data it involves:
| Purpose | Data Used | Required? |
|---|---|---|
| Account creation & management | Name, email, mobile number, date of birth | Required |
| Identity verification (KYC) | Government ID, selfie, address proof | Required |
| Processing deposits & withdrawals | Payment method details, transaction history | Required |
| Gameplay and platform operation | Session data, bet history, game logs | Required |
| Fraud prevention & security | IP address, device data, login history, transaction patterns | Required |
| PAGCOR regulatory reporting | Identity data, transaction records | Required by law |
| AML compliance monitoring | Transaction history, identity data | Required by law |
| Customer support | Account info, support message history | Required |
| Responsible gaming monitoring | Session data, betting patterns, self-exclusion status | Required |
| Platform analytics & improvement | Anonymised usage data, navigation patterns | Optional (anonymised) |
| Promotional communications | Email address, game preferences | Consent-based, opt-out anytime |
Free Bunos does not use your personal data for any purpose not listed above. If we need to use your data for a new purpose in the future, we will update this Privacy Policy and notify you in advance.
Under the Philippine Data Privacy Act (RA 10173), personal data can only be processed when there is a lawful basis. Free Bunos processes your data under the following legal grounds:
Free Bunos does not sell your personal data to any third party. Period. We may share specific data with the following categories of recipients, strictly for the purposes described:
Important: Free Bunos will never share your personal data with advertisers, data brokers, marketing companies, or any party for commercial purposes unrelated to your Free Bunos account.
Free Bunos uses cookies and similar tracking technologies on freebunos.net. Here's exactly what we use and why:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential / Session | Keeps you logged in, maintains your game session, remembers your cart/basket during a session | No — required for the platform to function |
| Preference | Remembers language settings, notification preferences, and display options | Yes — clearing cookies resets preferences |
| Analytics (anonymised) | Tracks anonymised page views, game load times, and navigation paths to improve the platform | Yes — via browser cookie settings |
| Security / Fraud detection | Fingerprints devices to detect suspicious login patterns and multiple-account creation attempts | No — required for account security |
You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to use the Free Bunos platform — in particular, you may not be able to stay logged in or complete transactions.
Free Bunos implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
While Free Bunos implements robust security measures, no internet-based platform can guarantee 100% security. You also play a role in keeping your account safe — use a strong, unique password and do not share your credentials with anyone.
Free Bunos retains personal data only for as long as necessary for the purposes it was collected and as required by applicable Philippine law. Our standard retention periods are:
After retention periods expire, personal data is securely deleted or irreversibly anonymised. You may request early deletion of certain data under your rights in Section 10 — however, data that Free Bunos is legally required to retain cannot be deleted before its mandatory retention period ends.
As a Free Bunos player and a data subject under the Philippine Data Privacy Act (RA 10173), you have the following rights regarding your personal data. These rights are real, enforceable, and Free Bunos takes them seriously:
To exercise any of these rights, contact our Data Protection Officer at support@freebunos.net with the subject line "Data Privacy Request." We will acknowledge your request within 3 business days and complete it within 15 business days. We may need to verify your identity before processing the request.
Free Bunos is an online gaming platform intended exclusively for adults aged 21 years and above, as required by PAGCOR regulations for Philippine online gaming operations. Free Bunos does not knowingly collect personal data from any person under 21 years of age.
If you believe a minor has registered at Free Bunos, please contact us immediately at support@freebunos.net. We will investigate and, if confirmed, immediately close the account and delete all associated personal data to the extent not required for regulatory retention.
Age Verification: Free Bunos conducts mandatory age verification as part of the KYC process. Accounts that cannot verify the player is aged 21 or over will be suspended pending verification or permanently closed.
The Free Bunos platform does not contain links to third-party websites as a matter of policy. Our navigation, footer, and in-platform links point exclusively to other pages within freebunos.net.
If you navigate away from Free Bunos to any external site — for example by typing a URL into your browser or following a link in a communication not sent by Free Bunos — this Privacy Policy no longer applies. Free Bunos is not responsible for the privacy practices of any third-party website or service.
Free Bunos may update this Privacy Policy from time to time to reflect changes in our data practices, new services, or updates to Philippine privacy law. When we make material changes, we will:
Minor changes (such as clarifications of existing practices or corrections of typographical errors) may be made without advance notice. Your continued use of the Free Bunos platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
We recommend bookmarking this page and reviewing it periodically — especially before making significant deposits or sharing sensitive information with the platform.
For any questions, concerns, or requests related to this Privacy Policy or your personal data at Free Bunos, please contact us:
If you are not satisfied with Free Bunos' response to your privacy concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for enforcing RA 10173 and protecting the privacy rights of all Filipinos.
For responsible gaming concerns (rather than privacy), visit our Responsible Gaming page for dedicated support tools and resources.
Your Rights
These rights exist under Philippine law (RA 10173) and Free Bunos honours every one of them. Email support@freebunos.net to exercise any right.
Request a full copy of the personal data Free Bunos holds about you — including your account details, transaction history, and any KYC documents we retain. We'll provide it within 15 business days.
Found an error in your Free Bunos profile data? You can request a correction at any time. Update your mobile number, email, or address directly through the account settings or via our support team.
Request deletion of your personal data from Free Bunos systems. Note that data we're legally required to retain under AMLA and PAGCOR regulations cannot be deleted before the mandatory retention period ends.
You can object to Free Bunos using your data for direct marketing at any time. Unsubscribe from promotional emails with one click, or contact support to stop all marketing communications immediately.
Request your personal data in a standard, machine-readable format (CSV or JSON). Useful if you want to review everything we hold or transfer records to a financial advisor or regulator.
If you're not satisfied with how Free Bunos has handled your data, you have the right to escalate to the National Privacy Commission (NPC) of the Philippines — the independent government body enforcing RA 10173.
Our Commitment